Socorro General Hospital awarded Brilliant Torch

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Socorro General Hospital received the Brilliant Torch Award in November for the third consecutive quarter from the New Mexico Medical Review Association.
The Torch Award recognizes hospitals for their outstanding performance in achieving and sustaining a high number of 100 percents on their clinical core measures. Core measures are considered to be indicators of quality care.

SGH and Española Hospital are the only two hospitals in New Mexico to have received three consecutive Torch Awards. Both have sustained between 76 percent and 100 percent of the core measures reported by hospitals for the three consecutive quarters from the third quarter in 2009 through the first quarter in 2010.
“We are very proud to have been recognized for these achievements, but more importantly it reflects the quality of care that is provided to all of the patients at Socorro General Hospital,” said Bo Beames, Socorro General Hospital administrator.
The hospital’s Director of Nursing, Veronica Pound, echoed those comments.
“Socorro General Hospital’s leadership team established the expectation of meeting the core measure requirements at the outset,” said Pound. “Providers were given data showing that specific interventions would decrease morbidity and mortality. Staff then collaborated with providers to adapt the order sets to fit our patient population and practice, while still maintaining the integrity of the initial order sets,” Pound added.
Socorro General Hospital’s Quality Assurance and Performance Improvement Manager Pat Ryan, RN, said staff engagement has been a critical component to its success.
“We would be unable to achieve and sustain these results without a high level of staff and provider engagement,” said Ryan.
Pound said that to encourage adoption and continued compliance, concurrent chart reviews are performed and immediate feedback is provided to staff and providers as well as the alignment of staff performance evaluations with core measure requirements.
“We have noticed an additional benefit from this initiative and that is a decrease in unnecessary readmissions,” said Pound.
New Mexico Medical Review Association began its Core Measures Club in December 2009 to recognize performance and progress made by hospitals in the state for improving patient care through process changes. Core measures are data pertaining to quality care as defined by the Centers for Medicare & Medicaid Services. The core measures are publicly reported and updated quarterly on the Hospital Compare website, www. hospitalcompare.hhs.gov. The website includes information on how well hospitals care for patients with certain medical conditions or surgical procedures.
New Mexico Medical Review Association provides technical and professional guidance to hospitals throughout the state that are improving their core measures.
Socorro General Hospital is owned by Presbyterian Healthcare Services, which exists to improve the health of patients, members and communities served.  SGH was built in 1984 and employs 200 people including 10 physicians and operates the hospital, home health and hospice services along with several clinics for family practice, podiatry, obstetrics/gynecology and general surgery serving Socorro County.