SGH receives award
El Defensor Chieftain Reporter
Socorro General Hospital is one of five hospitals in New Mexico to receive a top performance award from the Joint Commission.
According to the The Joint Commission website, the commission accredits and certifies more than 19,000 healthcare organizations and programs in the United States.
SGH Medical Director Dr. Darla Bejnar, Director of Patient Care Veronica Pound, and Quality Manager Pat Ryan work closely with the in-patient unit and emergency room staff. Public Relations Manager Brad Treptow said there are 42 hospitals in New Mexico, and SGH was one of five in the state to receive the award. The other four hospitals are Clovis, Ruidoso, Carlsbad and Lovelace Women’s Hospital in Albuquerque.
In the nation, 620 hospitals out of 3,300 were recognized, Treptow said. Each hospital represents 18 percent of accredited Joint Commission hospitals are reported for their core performances, Bejnar said.
”We engage the staff to bring the problem forward, and they are involved,” Pound said.
This award shows SGH ranks in the top 18 percent nationally, Bejnar said.
For the top performance award, the Joint Commission looks at quality care measures at each hospital in the areas of heart attack, heart failure, pneumonia, surgical care, venous thromboembolism and stroke care, Treptow said. SGH was awarded for their pneumonia component as a top performer, Bejnar said. The pneumonia composite at SGH looks at pneumococcal vaccination, blood cultures, antibiotics to non-ICU patients and influenza vaccinations, Ryan said.
”We are all involved in the process,” Bejnar said. “Without the involvement and help of the frontline staff, this wouldn’t be possible.”
Bejnar said they received the award because SGH has more consistency following evidence-based standard care for their patients. The Joint Commission looks at how hospitals operate and see if the hospital is accredited, Pound said. The Joint Commission follows the same regulations for all hospitals. There are critical access regulations and SGH’s regulations are similar to all hospitals, it doesn’t matter the size, Pound said.
”We give the best care and specifically order sets that help us choose the best antibiotics,” Bejnar said. “We ask all patients about flu and vaccination shots.”
SGH was judged based on their 2011 performance for their pneumonia care for patients. They usually announce the top performance award in the fall each year, Bejnar said.
“We are leaders and help doctors, nurses and techs and teach them what they’re supposed to do,” Ryan said.
The Joint Commission said top performers are determined by the recognition based on accountability measure data reported to the Joint Commission. The award recognizes hospitals with successful evidence based care processes. Each top performer met two 95 percent performance for 2011 accountability data. The hospital had to meet and exceed 95 percent on a single composite score for all accountability measures that were reported to the Joint Commission, Treptow said.
According to Ryan, SGH achieves success through working corroboratively with clinical staff and providers. They meet regularly as a group to review evidence-based process and care protocols to monitor progress and identify opportunities for improvement.
Pound also said the staff reports monthly to the SGH community board of trustees so everyone from the care providers to the board knows SGH’s progress.
”We know what we do is right and remember to do it and put it in process for based-care 100 percent of the time,” Bejnar said.